Privacy Policy

Privacy

Shopfils.com (the “Site”) understands that you care how your personal information is used and shared and we appreciate your trust in us to do that carefully and sensibly. This Privacy statement describes our collection, use and disclosure of information practices in connection to the site. By visiting our website “Shopfils.com”, Applications or any other associated products or services, you agree to the term of the privacy policy. Please review the following carefully so that you understand our privacy practices.

You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.

We will only keep your information for as long as, we are either required to by law or as is relevant for the purposes for which it was collected. We shall have the right to amend the privacy policy within the legal framework of the operating country.

Security:

We have appropriate technical and security measures in place, to prevent unauthorized or unlawful access to or accidental loss of or destruction or damage to your information. When we collect data through the Site, we collect your personal details on a secure server. We use firewalls on our servers. Whilst we are unable to guarantee 100% security, this makes it hard for a hacker to decrypt your details.

All credit/debit cards details and personally identifiable financial information will NOT be stored, sold, shared, rented or leased to any third parties. You are strongly recommended not to send credit or debit card details in unencrypted electronic communications with us.

We maintain physical, electronic and procedural safeguards in connection to the collection and disclosure of your information. Our security procedures mean that we may occasionally request proof of identity before we disclose personal information to you. You are responsible for protecting against unauthorized access to your password and to your computer. Once we have all this information, all IP addresses are deleted or anonymized. Anonymization means that your IP address is changed in such a way that they either cannot be linked with the original user or can only be linked through extensive research.

The anonymous information stored in this log file is then used to improve the shopping experience on the Shopfils website by making our navigation more user-friendly, finding errors quickly and directing our server’s capacity to where it is needed most. For example, this information allows us to work out our busiest times and plan enough server power for those times to keep our site running as quickly as possible.

The Data We Collect:

a. Direct Data Collection: We may collect various information if you seek to place an order on the Site. We collect, process your data for providing the relevant information about our products on the Site. We may collect your title, name, gender, email address, postal address, mobile number etc.

We will use the information you provide to enable us to process your order through our website which you purchase. Further, we will use the information you provide to administer your account with us; verify and carry out any transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customize them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes. Subject to obtaining your consent we may contact you by email with details of other products and services. If you prefer not to receive any marketing communications from us, you can opt out at any time.

Your email id and/ or mobile number may be used to send notifications regarding any product purchased or service availed from the Site. In addition, we may send Offers and deals offered by the site and/or our partners to your email id and/or mobile number. You will always have an option to opt out from such communications.

We will not store nor share any payment related information with anyone except with the payment processing agents (for the product you bought and making payment for)

b. Passive Data Collection: The Site automatically collects information and may also customize your visit through technical means, including the following:

Cookies: Cookies are small text files that are placed on your computer’s hard drive by computers (or servers) to identify your computer.  The cookie identifies your browser with a unique, random number.

Web Beacons: Web beacons (also known as pixel tags, internet tags, clear GIFs, or single-pixel GIFs) are electronic images embedded into a webpage.

IP Address Logs: The Site also logs Internet Protocol (IP) addresses – the location of your computer on the internet.

Usage Data is used by shopfils.com for administrative, analytical, research, optimization and other purposes.

In addition, some of the advertisements you see on the Site are selected and delivered by third parties, such as ad networks, advertising agencies, advertisers, and audience segment providers. These third parties may collect information about you and your online activities, either on the Site or on other websites, through cookies, web beacons, and other technologies in an effort to understand your interests and deliver to you advertisements that are tailored to your interests. Please remember that we do not have access to, or control over, the information these third parties may collect. The information practices of these third parties are not covered by this privacy policy.

The Website Policies and Terms & Conditions may be changed or updated occasionally to meet the requirements and standards. Therefore the Customers’ are encouraged to frequently visit these sections in order to be updated about the changes on the website. Modifications will be effective on the day they are posted.

Your Rights:

If you are concerned about your data, you have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any inaccuracies in your data free of charge. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes. Please contact us by mail at info@shopfils.com or PO Box 4422, Fujairah, UAE.

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